You can manage your drivers remotely at all times, thus minimizing physical contact. If you want to communicate with your drivers, you can do so using our driver-focused apps (and, of course, all other technology at your disposal). Our online dashboards are updated in real-time, so you can plan ahead and assign jobs accordingly without ever having to meet in person. Your drivers, in turn, can manage their jobs and check their performance by using our apps. In addition, drivers are notified via in-cab technology of any behavioral or maintenance issues while they’re on the road.
We want you to rest assured that MiX Telematics have put contingency plans in place to guarantee that our services will continue to be stable and available so you can still meet your business requirements during this period of uncertainty. Customer services will be maintained throughout.
MiX Telematics is also continuing to manufacture products and making every effort possible to deliver on orders and communicate proactively should any issues arise.
Established a pandemic response committee comprising the most senior executives from across the globe, who meet regularly to leverage advice from the WHO and CDC as guidance.
Provided continuous information and general tips about the importance of hand washing, staying at home if feeling ill, self-quarantining if you have travelled, etc.
Running an employee education program via the MiX Learning Centre (MLC) to share key COVID-19 information.
Suspended non-essential employee travel, both international and domestic.
Instructed all staff to leverage technology and conduct meetings using virtual tools.
Requested employees to work from home as a further precaution.