Customer Support

Contact Support

For any other support enquiries, please contact us, and we will ensure your enquiry gets directed to the appropriate organisation.


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The technical support department comprises of a team of highly skilled staff that are passionate about customer service and technically familiar with every one of the MiX Telematics products. This includes the entire range of software and service offerings as well as all the hardware devices that MiX Telematics designs and manufactures.

Should you experience problems with the MiX Telematics support process, please log a MiX Assist service request  (for existing customers only).